May 10, 2019


by: Jane


Tags: AI, Chatbots, guided selling, Voice assistants


Categories: Marketing Technology

Virtual Assistant driven sales to be worth $112B

Juniper Research predicts hyper growth in the use of AI driven chatbots over the coming years with market value reaching $112 billion by 2023.

Current growth is being powered by voice based virtual assistants such as Alexa, however chatbots are predicted to be a central part of guided selling in retail and has already been adopted by brands such as Ray Ban and Gap